Each fundraiser will received a promo code to be entered when placing the order online or in our app. The order will show a $.01 discount to indicate that the order should be counted toward your organization on the night of your Fundraiser event. Use of this promo code outside of you date of event or at locations not included in your event will not count toward your total.

No, we do not allow organizations to hang posters in our restaurants, tables, collaterol or interact with our customers. We do not promote the event, that is the organizations role.

Yes, you may bring your own cake. We ask that you please make the Event Coordinator aware in advance. There is no cake cutting fee, however, all other food or desserts must be provided by Lou Malnati’s.

Yes, room and table decorations are permitted, however we ask that you please do not use confetti.

Voucher cannot be used toward other food items, online orders, or Tastes of Chicago.

Unfortunately no. We have to make the check payable to a nonprofit organization.

It’s totally free to participate in our new Deep Dish Dough program!

Yes, we require a $100 deposit that is credited towards your final bill.

We suggest making a list of family, friends, co-workers, neighbors, etc! We do not recommend selling door to door.

At this time gift card purchases or redemption of do not count toward giveback nights. You can place a catering order and use the promo code provided to you and get credit for your event.

Lou Malnati’s will donate up to 20% of your group’s sales (pre-tax/alcohol excluded) back to your organization on a mutually agreed upon date. Valid for dine in, carryout, and delivery orders. Customers must mention your organization at time of placing order or enter the promo code in the app or online order. In person or phone orders will show “fundraiser” at the bottom, online or app orders will show a $.01 discount and a message that you are supporting the fundraiser. If you do not see this item on your receipt, please see a manager or email the receipt to [email protected]

In order to receive rewards, you must register at least one credit or debit card to your account. When you use this registered card at any Lou Malnati’s location, you’ll automatically and instantly earn points!Once you earn 250 points, a $20 reward will become available in your account. All you have to do is activate that reward, and on your next purchase of $20 or more made Monday-Thursday, your card will be credited with that reward post-purchase. This credit is initiated instantly post-purchase, but may take 2-3 business days to show up on your card.

Tell people about it! We encourage you to plan your fundraiser far enough in advance so you are able to share it with as many people as possible! We will provide you with a flyer that you can print out for people, but also feel free to send out an email blast, tweet it, add it to your Instagram, Facebook, and web pages! Make it a friendly competition to see who can recruit the most people to attend! If your organization has a calendar, add the details there!

Lots of groups qualify for fundraisers at Lou’s! Youth groups, travel sports teams, school clubs, non-profits and more! We do not write checks to individuals. Contact our fundraising department if you have any more questions at [email protected].

Please enter your promo code while ordering and you will receive a small message that your order will count toward your group’s total. It will NOT show ‘FUNDRAISING’ on the receipt, the same way in-person orders will show up. Fundraising codes will appear as a “discount” on your order’s receipt.

Sign up at order.loumalnatis.com/rewards or download the Lou Malnati’s app to create an account.    

Once your fundraiser is approved you will receive an email with a link to the event, you can use that link to promote the event right away. Additional assets like social and email will be available right away. The flyer will be emailed to you 2 week prior to the event. We do not promote the fundraisers in store.

We recommend your group sells the voucher before ordering them from Lou Malnati’s. While your organization sells the vouchers, they should be collecting payment. Any checks should be made out to your group. We accept credit or check payment. NEW we now have a credit portal that will allow you to pay online immediately upon order**

Approved organizations purchase discounted FROZEN pizza VOUCHERS from Lou Malnati’s at price of $10 per voucher. Each voucher is good for one 9” frozen pizza (cheese, sausage, pepperoni, or spinach ONLY), to be picked up by the customer at any of our Lou Malnati’s locations. Members of your organization sell the voucher for up to $20, keeping the profit from each pizza sold. Payment to Lou Malnati’s is due before you receive the vouchers.

Vouchers are good for 6 months after they are sent to the organization. The expiration date is on the bottom of the voucher.

Vouchers take 1-2 weeks to create and print after payment is received. Allow for enough time for your order to be processed.

The check will arrive about 30 days after you have received the results from the giveback night

You can hold your fundraiser at one, two, or three different Lou Malnati’s locations, pending availability! Our Fundraiser nights include our sit-down AND carry out locations.

You can redeem one $20 reward per purchase, made Monday-Thursday.

Groups are able to do a Fundraiser Night 2-3 times a year

The receipt upload function is currently not working, but it should be fixed soon. In the meantime, please email your receipt to us at [email protected]. Be sure to provide us with the email address you use for your account.

Yes, of course! You can sign up for the new Deep Dish Dough program online at thanx.com/loumalnatis. Instead of using your phone, you will manage your account online.

In order to use your reward, you need to activate it through the app or thanx.com/loumalnatis and then on your next purchase of $20 or more made Monday-Thursday, your card will be credited with that reward post-purchase. This credit is initiated instantly post-purchase, but may take 2-3 business days to show up on your card.

This likely means you don’t have an online ordering account. The app is set up so that you first login to your online ordering account and then login to your rewards account. If you don’t have an online ordering account, you need to create one. You can do so by selecting “Create Account” on the bottom of the app’s homescreen. You’ll then need to enter your email and create a password. You can use the same email and password you use for your rewards account as long as the password is 8 characters or longer. After creating an online account, you can click “See Your Rewards” and then login to your rewards account.

We do not have a minimum, but our store managers bring in extra staff to help accommodate fundraiser nights, so please bring in some awesome people to dine with us!

We require a minimum of 20 vouchers but no maximum!

There is no rental fee, however, in order to book the room, you must have a minimum of 25 people.

We take security very seriously, and for that reason, we chose to partner with a company that built their product so that your information is not stored anywhere in the system. When you add a card with the Thanx/Lou Malnati’s app, your card info is sent DIRECTLY to Visa, MasterCard, etc. This is how you tell them to enroll you in our program. At no point does Thanx or Lou Malnati’s ever see, know, or store your card number. This allows transactions to be automatically detected without adding any risk to you, and your card information never even touches either of our systems.

Make sure that the credit card(s) you use have been added to your rewards account. We track your purchases through the credit card used and can’t detect it if the card isn’t linked to your to account or if you pay with cash. To add a card, in the upper right hand corner in both the app or on the webpage when logged in, click on the three white lines and that will show you your account information and allow you to add or remove any linked cards. To have it retroactively added to your account, email a photo of the receipt to us at [email protected] or send a screenshot of the charge on your bank or credit card statement.

Rewards can only be redeemed Monday-Thursday, so the cause is likely that you’re viewing the reward on Friday-Sunday. If it is a Monday-Thursday and it’s showing as unavailable, please email us at [email protected] and we will look into why it’s not working.

The flyer includes your requested logo or image, location of Lou Malnati’s, and your organizations contact information

We recommend groups sell the vouchers first and then submit their final order, as we cannot refund any unsold or leftover vouchers.

Fundraiser nights are can be held on a Monday, Tuesday, or Wednesday and are subject to availability. Fundraiser nights are available Thursday or Sunday at select locations only. Fundraiser nights are not available on Halloween, Super Bowl, Valentine’s Day, St Patrick’s Day, Memorial Day, 4th of July, Labor Day, Memorial Day, the week of Thanksgiving and December 15th through January 2nd.

Points can take 24-48 hours to be added to your account. If you still do not see your points after 48 hours please email us for further assistance at [email protected].

Starting April 11, 2016, you will no longer be able to earn points or rewards on your old Deep Dish Dough card. All new point accruals and rewards will occur in the new program. You must sign up for the new program in order to continue earning rewards!Any points left on your card on April 11, 2016 will transfer over to the new program once you sign up, however, any rewards you have on your card do not transfer to the new program. You can continue to redeem these rewards on your old Deep Dish Dough card until October 11, 2016.

Our new Lou Malnati’s app is available on Android devices in the Google Play Store, and on Apple devices in the Apple App Store. If you do not have either of these types of devices, you can join the new program online at thanx.com/loumalnatis.

You can view your points balance at order.loumalnatis.com/rewards or in the rewards secion of the Lou Malnati’s app.Alternatively, send us an email at [email protected] and we will gladly reply with your current points balance.